GBAR recently welcomed Middlesex District Attorney Marian Ryan for an important conversation about REALTOR® safety—and the simple steps real estate professionals can take to better protect themselves and their clients.

The risks REALTORS® face on the job are real. According to the National Association of REALTORS®' 2024 Member Safety Residential Report, 86% of residential members had shown a property alone during the previous year, while 40% had met a new or prospective client alone at a secluded location or property. Twenty-two percent reported experiencing a situation that made them fear for their personal safety or the safety of their personal information.

From meeting new clients and showing vacant properties to hosting open houses and sharing information online, Ryan encouraged attendees to make safety a routine part of doing business—not something considered only when a situation feels uncomfortable.

Among her practical tips: meet new clients at the office before heading to a property, let someone know where you are and when you expect to return, keep your phone charged and accessible, and always be aware of exits when entering an unfamiliar property. A buddy system, regular check-ins and even a predetermined emergency code word can add another layer of protection.

D.A. Ryan also reminded attendees that safety extends beyond the physical environment. REALTORS® should regularly review what personal information they share online, as details about family, schedules and daily routines can provide valuable information to scammers and others with bad intentions.

Since REALTORS® are invited into people's homes and lives, they may also be in a unique position to notice signs of domestic violence, elder abuse, neglect or fraud. Ryan discussed warning signs to be aware of and the importance of reporting suspicious or concerning activity to the appropriate authorities rather than trying to intervene themselves.

REALTORS® can also help protect their clients by reminding sellers to secure medications, financial documents, mail and other personal information before showings and open houses.

The biggest takeaway? A little preparation can go a long way. Staying aware, creating good safety habits and having a plan can help REALTORS® protect themselves while also looking out for the clients and communities they serve.

GBAR thanks District Attorney Marian Ryan for sharing her time, expertise and practical advice with our members.